"Before You Meet Anyone, Decide What You Can Learn From Them" — Og Mandino on Building Networks Through Curiosity, Not Pitches
Why do exchanged business cards rarely turn into real relationships? Drawing on Og Mandino, Dale Carnegie, Adam Grant, and Eiichi Shibusawa, this article explains why approaching every meeting with the question 'what can I learn from this person?' quietly builds the strongest professional networks — and how to practice it daily.
Why a Pile of Business Cards Is Not a Network
You exchange twenty business cards at an event, and a week later you can hardly think of one person you genuinely want to meet again. It is a quiet frustration shared by many professionals. The American self-help author Og Mandino addressed exactly this hollowness when he said, in essence, 'Before you meet anyone, decide what you can learn from them.' Throughout The Greatest Salesman in the World, he repeats that meeting another person is first and foremost an act of going to learn.
A business card exchange is only contact. Turning contact into a relationship requires your own seriousness toward what the other person says, and Mandino gave that seriousness a concrete shape: the posture of trying to learn before you meet. The moment you know who you are going to meet, you glance at their social profiles, their organization, their recent thinking, and ask yourself, 'What can I learn from this person?' That one act dramatically changes the quality of the first encounter.
Dale Carnegie's Hundred-Year-Old Principle: The Direction of Attention
In the classic How to Win Friends and Influence People, Dale Carnegie wrote in the early twentieth century, 'If you want to be liked, take a sincere interest in others. You can make more friends in two months by becoming interested in other people than in two years trying to get other people interested in you.' This is not 'pretend to be interested.' It is, be genuinely interested.
Carnegie's 'sincere interest' is on the same continuum as Mandino's 'posture of trying to learn beforehand.' If you spend even thirty minutes researching their career, their field, their struggles, and what they are excited about now, your opening line changes. Instead of, 'It is an honor to meet you,' you can say, 'That interview the other day — the part about X stayed with me.' That single difference shifts the other person's expression, shifts the depth of the conversation, and ultimately shifts the quality of your network.
Adam Grant's Science of Why Givers Win in the Long Run
Wharton organizational psychologist Adam Grant divides people, in his book Give and Take, into three types: givers, takers, and matchers. His conclusion is simple. In the long run, givers succeed most.
The important point is that givers are not people who hand out money or favors. The essence of being a giver is the posture of accessing the other person's interests and challenges first. The time spent learning before you meet, the time spent listening without interrupting, the time spent answering their questions instead of broadcasting yours — these accumulate, quietly building trust capital.
Mandino's 'posture of trying to learn' is the entry point to giver behavior. The very act of trying to learn becomes the most courteous form of giving.
Eiichi Shibusawa's Japanese Etiquette of 'Putting the Other First'
Eiichi Shibusawa, often called the father of modern Japanese capitalism, helped found more than five hundred companies and spent his life valuing the practice of 'putting other people forward.' He wrote, in essence, 'Place your own benefit second and another's first. That is the true way of dealing with people.'
In a sales meeting, the contrast between someone who immediately starts pitching their product and someone who first asks about the other company's history and struggles is obvious. Shibusawa's etiquette still lives in modern networking events, in client meetings, and even in first conversations with a new manager. The person who lets 'learning about the other' come before 'selling themselves' is, paradoxically, more easily remembered.
The Night I Stalled at My Desk, Then Re-Read Someone's Writing
A personal aside. Not long ago, the evening before an online meeting with a person I had not met, I couldn't really get any work done. I sat at my desk in a low mood, half-resigned: 'Tomorrow I will probably exchange polite greetings, deliver my request, and that will be that.'
Then, almost by accident, the thought arrived: 'Before we meet, let me really read what this person has written.' I went through their old column, a short post on social media, an interview from several years back — and as I read slowly, the theme they had been working on for years and the small struggles behind it seemed to surface through the gaps between the lines. Before I knew it, five or six questions I genuinely wanted to ask the next day had formed in my head.
The meeting the next day went deeper than I expected. Once, the other person said, 'I didn't think anyone had read that far,' and from there the conversation overflowed the original agenda. Looking back, that one quiet murmur I gave myself at the desk that evening — 'learn first' — had quietly determined everything that followed.
A 'Four-Step Prep' You Can Do in Thirty Minutes
To turn Mandino's principle into a daily habit, it helps to convert the thirty minutes before a meeting into a 'prep window.' Walk through these four steps in order.
First, read their most recent output. Social posts, blog entries, internal newsletters, books — anything from the past three months is ideal. You learn what they are thinking about right now.
Second, check the milestones of their career. Look at LinkedIn or company pages and notice the moments where they changed roles, were promoted, or shifted fields, and imagine, 'what happened here?'
Third, learn just one technical term from their field. Using that one word correctly in conversation reassures them that you are not a shallow visitor.
Fourth, write down three questions you genuinely want to ask. Not things you could find by searching, but things only this person can answer.
Thirty minutes of preparation can sometimes make a relationship that lasts thirty years.
A Small Habit That Tames the Urge to Pitch
Many people who struggle at networking are, without ill intent, ruled by the urge to sell themselves. They want to lead the conversation, broadcast their company's strengths, be remembered. The feeling is human — but for the other person, it is noise.
What helps here is the so-called 'power of questions' documented by Harvard Business School research. Studies show that people who ask more questions during conversation are more likely to be rated as 'likable' by the other party. A question is the translation of your interest, and the proof of your willingness to listen.
In a meeting or over a meal, the moment your own talking time begins to exceed three minutes, hit the brake and switch to a question. With just this one small habit, you can feel the other person's expression soften.
A Learning Posture Becomes a Deposit That Returns With Interest
What makes Mandino's line truly powerful is that its effects are not confined to a single meeting. The posture of trying to learn before you meet leaves a quiet impression in the other person's memory — 'that was a thoughtful person.' That impression sits beneath their awareness for years, and may sprout suddenly in a completely different context.
'I was looking for someone to consult on this matter and your name came back to me' — messages like this often arrive as interest paid on the 'learning posture' you deposited somewhere in the past. Even when no short-term gain is visible, the balance grows steadily over the long term. That is the real strength of curiosity-led networking.
If you have a meeting today, try just thirty minutes before it to ask yourself one line: 'What can I learn from this person?' That single line can change the quality of a first encounter, and through it, the shape of how your life feels a decade from now.
About the Author
Success Quotes Editorial TeamWe share timeless quotes from the world's greatest achievers in a way that is easy to understand and applicable to modern life.
View author profile →Related Articles
"What Doesn't Kill Me Makes Me Stronger" — Nietzsche on the Science of Post-Traumatic Growth That Turns Adversity Into Strength
"95% of Habits Run on Autopilot" — Charles Duhigg on Designing the Habit Loop to Automate Your Life
"The Only Condition for Building the Best Team Is Psychological Safety" — Amy Edmondson on Creating Organizations Where People Can Speak Without Fear
"Your Brand Is What People Say About You When You're Not in the Room" — Jeff Bezos on How Reputation Builds Your Network